FAQ Overview

Order Issues

For assistance, contact customer service via WhatsApp at (852) 98479793 or email info@ch-int-dev.com.

Order Status

Log in and click "My Orders" to check status. Shipping or pickup confirmation emails will be sent.

Currency

All prices are in Hong Kong Dollars (HKD).

Payment Methods

Accepts credit cards, bank transfers, FPS, Alipay HK, and WeChat Pay HK.

Delivery Areas

Covers industrial, commercial, and residential areas in Hong Kong Island, Kowloon, and the New Territories. Excludes remote areas and outlying islands.

Address Changes

Once confirmed, orders cannot be updated. Please verify the address before checkout.

Store Pickup

Sel

Product Replacement

Contact customer service within 7 days for damaged, defective, or incorrectly delivered items. Late requests will not be accepted.